FLAT RATE SHIPPING!
No matter how much you order, our shipping options are one flat rate. That means whether you’re ordering a mirror or 4 dressers, your shipping rate remains that same low price.
All orders regardless of the size are shipped in GTA and surrounding areas.
- $9 for small packages — such as a mirror— that can be sent via courier.
- $49 flat-rate for furniture delivered to the outside door of your home or building. You will be responsible for bringing your product inside/upstairs.
- If you live in a particularly remote area there may be additional delivery fees, but we will always inform you before these are charged.
HOW LONG WILL MY ORDER TAKE TO ARRIVE?
Upon receipt of your order, we will ship it out within 1-2 days from our warehouse.
Transit time for is approximately 2-4days.
We are unable to deliver to PO FRO Boxes.
HOW IS IT GOING TO BE DELIVERED?
Our local delivery agent will contact you and schedule a date and time of your convenience to deliver your furniture. Small packages shipped do not require delivery appointments. Other things to note:
- Delivery will be made either by Delivery Truck or Courier (FedEx or UPS).
- Delivery will be made Monday to Friday during regular business hours.
- Our Standard Shipping is to front door.
- If you live in a house, the product is delivered curbside.
- If you live in an apartment, this building door is considered your front door.
- We are unable to navigate stairs with our standard delivery equipment. If your building front door is only accessible via stairs we will get as close as possible or, alternatively, deliver to your garage.
You may cancel your order anytime before it leaves our warehouse for a full refund.
After you place your order, you will be emailed an order receipt. There will be a link in the email through which you will be able to track your order.
You will be required to sign upon receipt of your product(s). Examine your order upon delivery to ensure that there are no visible signs of damaged, missing or incorrect pieces. In the event that there are missing, damaged or incorrect packages, please retain the item(s), indicate the problem on the delivery receipt and contact us within 48 hours of your delivery. A signed delivery receipt, without notations of missing, damaged or incorrect item(s) represents your acceptance of the complete order in perfect condition. If you have requested assembly service, please instruct the delivery agent to leave the original packaging. You are responsible for retaining the original packaging for returns. For any other problem with your order, please refer to our return policy.