Returns
THE RETURN PROCESS
30 DAY RETURN POLICY
The returned item will be inspected within 72 hours of arriving at our warehouse. Once we've determined it is in as-new condition, our team will process your return and issue a refund.
Please note that depending on your card issuer's policy, it may take up to 10 business days for your refund to appear on your credit statement.
SHIPPING FEES
Return shipping is the same flat rate as our basic shipping ($49 for larger items, $9 for smaller items sent by courier). If you decide to return your purchase we will refund the purchase price less the return shipping fee.
If you choose replacement piece from Mildan Market and we will waive your return shipping fee. We will also work to coordinate pickup and dropoff at the same time.
RETURN IN ORIGINAL PACKAGING
Due to the nature of our product which is glass and can be very fragile we ask that you place your returned item in its original packaging as we specifically pack them to avoid damages.
AS NEW CONDITION
We are only able to accept returned product in as-new condition. Products with scratches, cracks, damages or other modifications cannot be returned.
FINAL SALE ITEMS
Any item marked as "Final Sale" at the time of transaction is not covered by our return policy.