FREE SHIPPING ON ORDERS OVER $150 IN ONTARIO

Returns

30 DAY RETURN POLICY

If an item arrives damaged, it must be reported to our customer service along with pictures within 24 hours of receipt of the product.
 
If you decide that you're not satisfied with your Mildan Market purchase, we want to help.

The returned item will be inspected within 72 hours of it being sent to our warehouse. Once we've determined it is in as-new condition, our team will process your return and issue a refund.

Please note that depending on your card issuer's policy, it may take up to 10 business days for your refund to appear on your credit statement.

 

SHIPPING FEES

Return shipping is the same flat rate as our basic shipping ($49 for larger items, $9 for smaller items sent by courier). If you decide to return your purchase we will refund the purchase price less the return shipping fee.

If you choose replacement piece from Mildan Market and we will waive your return shipping fee.

 

 

RETURN IN ORIGINAL PACKAGING

Due to the nature of our product which is glass and can be very fragile we ask that you place your returned item in its original packaging as we specifically pack them to avoid damages.

AS NEW CONDITION

We are only able to accept returned product in as-new condition. Products with scratches, cracks, damages or other modifications cannot be returned.

FINAL SALE ITEMS

Any item marked as "Final Sale" at the time of transaction is not covered by our return policy.